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Account Management

Supporting element

You will be provided your very own account manager who will ensure that the smooth running of your IT support and managed service subscriptions are to the highest level. All our Account managers are highly experienced and fully understand the demands of modern computing and IT Support.


We are happy to meet you regularly, review service levels and discuss and issues or upcoming activities including projects. With access to all your support tickets your Account manager will provide you with the highest levels of service, and that"s a promise.

communication is fundamental


Your Account Manager will be contactable in office hours between 08.00 and 18.00 via email or phone. Your Account Manager has daily direct contact with our service desk and has the tools to review live service levels and discuss any issues, ensuring that you always receive the highest level of service for your IT Support.


They will also manage all technical resources, as well as quotations for hardware, software and managed service products. Your account manager will be by your side all the way.

"Key to our client success is excellent, informative and timely communication, every time".
"Your Account Manager is responsible for the smooth running of your account and our relationship with you and your team"
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LAN Support has built up a client base of over 100 small and medium businesses; this has been achieved by client retention, recommendation and an excellent reputation.

We are continually finding new ways to support our clients and willing to change procedures so a personalised bespoke solution can be delivered to your exact requirements.

Phone: 0207 903 5065
Email: info@lansupport.co.uk

LAN Support Limited
Liberty House
222 Regent Street, London
W1B 5TR, United Kingdom

Head Office
LAN Support Limited
Stonebridge House, Catteshall Lane
Surrey, GU7 1NJ, United Kingdom

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