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Cloud Based Call Logging

WHAT IS THIS?
  • Manage your staff and Reduce costs
  • Improve Customer Service
  • Monitor and Improve Staff Performance
  • Identify Busy Times and Staff Appropriately

Our advanced Cloud Based Call Logging service shows you how efficiently and effectively you are dealing with your customers and provides you with the information you need to drive constant improvement.


Based on the most common call logging application on the market Oak reporting capabilities are unrivalled and are so flexible and easy to use that you will soon see measurable results in productivity improvements and cost savings, throughout your business.

MANAGE YOUR BUSINESS BETTER

Do you know which teams or individuals pick up calls immediately or who’s letting calls just ring and ring? Do you know if any particular team member is letting the others down by not answering their fair share of calls or passing calls over to another team member rather than dealing with the call themselves?


Instead of guessing what you call patterns are, why not run a daily or hourly activity report and see for yourselves what is really happening? Are you losing calls early in the morning or just after you close because your staffing hours are wrong?

SEE OUR VIDEOS

LAN Support has built up a client base of over 100 small and medium businesses; this has been achieved by client retention, recommendation and an excellent reputation.

We are continually finding new ways to support our clients and willing to change procedures so a personalised bespoke solution can be delivered to your exact requirements.

Phone: 0207 903 5065
Email: info@lansupport.co.uk

LAN Support Limited
Liberty House
222 Regent Street, London
W1B 5TR, United Kingdom

Head Office
LAN Support Limited
Stonebridge House, Catteshall Lane
Surrey, GU7 1NJ, United Kingdom

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