Tired Technology
There is little reason to purchase new technology for technologies sake and many companies adopt a ‘if it's not broken, don't fix it' philosophy. However, it is now suggested that SME (Small to Medium Enterprises) companies purchase new equipment to gain a competitive advantage in our age of information. Whether you're a legal firm or estate agents your clients are looking to gain a better experience and demand quick and precise information. The collaboration of email services, Interactive WEB sites and data management are now a must have.
Tired technology requires more frequent, more time-consuming support. Even where technical support has been outsourced, there is a shortage of precise information to the true cost of equipment downtime. Where older machines have seen there warranty come and go the ad-hoc cost to repair could be pushing your TCO (total cost of ownership) through the roof, other factors to take into consideration are the costs of lost productivity, poor motivation and the lack of confidence from your own key workers. While your competitors implement and upgrade productivity applications you may find your key workers leaving to benefit from newer technologies enabling them to increase their own potentials.
By tracking equipment use and support requirements under a fully integrated asset management programme, it is possible to expose the true cost pattern of IT support. However, for most companies this exercise is costly and time consuming. LAN Support can offer you the requirements that you require and present a strategy towards TCO and any new network and systems upgrades.
|