Secure, straightforward IT support—trusted by over 200 businesses every day.
Affordable IT Support plans, friendly service, and expert help.
At LAN Support, we specialise in affordable, secure IT support plans for small businesses with 5 to 100 users—where IT is often left to busy office managers or accounts teams who simply want a trusted partner to take care of it all.
We’re a small business ourselves, with 25 staff, and we understand the pressures of juggling IT alongside everything else. That’s why we offer clear, jargon-free advice, flexible support, and award-winning service—including our recognition as the SPARK Catalyst Award Winner for Best UK MSP 2024.
Our goal is simple: to help you cut IT costs, stay secure, and keep your systems running smoothly—without the complexity. Whether you’re using Microsoft 365, need help with security, or just want someone to take IT off your plate, we’re here to help.
All-inclusive & scalable IT support plans starting at just £42 per month
Friendly, UK-based support via phone, email, client portal, or live chat
Always-on security and expert protection - 365 days per year
Microsoft 365 support Inc. data backup, security & governance
Starters & leavers with configuration & inventory management
Secure laptop & desktop protection, management and pro-guidance
Expert License management with 30 day payment terms
FREE Cyber Essentials Certification (UK Gov-backed)*
£250k Cyber Insurance Policy issued by American Insurance Group UK*
Support from just 1 user - scalable as you grow
Start your journey to cyber confidence and compliance with a powerful head start – including UK Government-backed Cyber Essentials certification to strengthen your security posture and enhance your reputation.
Our IT Support Plans are purpose-built for today’s digital-first businesses, with security and collaboration at the core. Whether you’re scaling up or streamlining operations, we offer you peace of mind and flexible pricing options that adapt to your needs.
Choose a plan that aligns with your business model and budget – all for a predictable, fixed monthly fee.
Trusted by 3500+ across the UK
Unlock massive savings
FREE Cyber Essentials certification
“For the last 20 years LAN has been an invaluable partner.”
James Smith,
Angle plc - Life sciences - 120 users
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“We cannot thank LAN enough... great service”
Luan Malley,
Disability Action - Charity - 15 users
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“I would never hesitate to recommend them”
Nikki Owen,
The Partnership - Legal - 80 users
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“They've been outstanding to work with”
Nicola Coull,
Connect 2 Clean - Medical labs - 45 users
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“already recommended to several people”
Michelle Brown,
Step Ahead - Recruitment - 3 users
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Small Businesses (2-15 employees): The plan is designed for smaller organisations that need a basic level of IT support and security without a hefty price tag.
Businesses needing core IT functions: Suitable for organisations that need help with essential IT functions such as helpdesk support, email management, data backup, and security.
Organisations seeking to improve security posture: Includes essential security features like MFA, spam filtering, and endpoint detection and response, making it a good starting point for businesses looking to improve their cybersecurity.
Businesses needing comprehensive IT support: Ideal for organisations requiring proactive IT assistance, including helpdesk, security, and compliance capabilities.
Secure File Sharing and Collaboration with Egnyte AFS: Cloud-based file system that enables secure file access and collaboration from anywhere, on any device, without needing a VPN. Provides robust access controls, permission governance, and protection from ransomware, making it ideal for security-minded businesses and remote workers.
Businesses seeking proactive IT management: Offers advanced security monitoring and a “Track & Trace” center to proactively identify and address potential issues.
Customer Success IT Management: The Business Premium Plus plan offers a IT management approach, covering employee onboarding, continuous monitoring, user account management, and ensuring compliance with security and data regulations.
Proactive and Reactive IT Support: It combines proactive threat prevention with rapid issue resolution, including advanced security monitoring, a dedicated Client Success Security Manager, and next-day onsite support.
Improved Security and Compliance: Advanced security features protect your business while supporting compliance requirements. Features include managed phishing campaigns, IT policy management, dark web monitoring, and advanced file sharing and governance, ensuring secure and compliant data handling.
Smarter Productivity & Content Management:
Boost collaboration with Microsoft Office Business Premium and Egnyte AI. Enjoy intelligent insights, automation, and secure, streamlined workflows.
Reliable Data Protection:
Egnyte Snapshots enable quick file recovery with built-in ransomware detection, minimising downtime from data loss.
Integrated Communication with Teams Phone:
Make and receive domestic calls directly in Microsoft Teams with a cloud-based phone system that enhances team connectivity.
Strong Security & Compliance:
Prevent data leaks, classify sensitive content across clouds, and enforce compliance with pre-set policies.
Enhanced Data Security and Compliance: The Regulator plan supports regulated industries with advanced data controls and automation for compliance. Features include content discovery, classification, and lifecycle management to safeguard sensitive information across platforms like Egnyte, Microsoft, and Google.
Improved Threat Protection and Rapid Response: Key features include Office 365 ‘Track & Trace’ for monitoring suspicious activity, automated ransomware alerts, remediation, and endpoint detection (EDR). The 24/7 AI monitoring swiftly locks down unauthorised account access.
Streamlined IT Management and Support: The plan provides extended-hours support, a dedicated account manager, and deskside assistance. It covers starters, movers, leavers, patch management, and RMM to ensure systems remain up-to-date and issues are proactively resolved.
Enhanced Productivity and Collaboration with Microsoft Office E3: Office 365 E3 offers advanced productivity apps and essential security features to improve collaboration and efficiency. It includes enhanced versions of Word, Excel, PowerPoint, business-class email, calendaring, and tools like Microsoft Teams and SharePoint.
Robust Cyber Security with Cyber Essentials Plus Certification: Cyber Essentials Plus certification ensures strong protection against threats like phishing and malware with an independent assessment of your cyber security controls, meeting regulatory standards.
Proactive Threat Detection with Pen Testing: Penetration testing identifies system vulnerabilities by simulating attacks, enabling you to address weaknesses and enhance your security measures proactively.
We handle the entire transition—no stress, no downtime.
Fast and free for all of your new starters. You’ll benefit from 1:1 time to get set up exactly how you like it!
Ensure company wide strong passwords without the hassle with our premium password manager, for free!
Your badge of honour that demonstrates you take data security seriously. Guaranteed first time pass!
The below timeline outlines what to expect in your first 60 days after partnering with us. Please note that every organisation is unique, so actual times may vary.
Migration of your emails and data from your current IT provider, set up and ready to go with ZERO downtime.
1 - 10 Days
We work 1:1 with every member of your team, educating them on their new systems, policies, and support.
11 - 20 Days
Your staff are invited to make 3 wishes to configure their IT experience to their personal preferences.
21 - 30 Days
Your team will have begun cyber security training, and understood and signed your policies.
31 - 40 Days
Your 365 secure score will improve thanks to the implementation of recommended security practices.
41 - 50 Days
Prove your data security with a government backed scheme that grants useful benefits. Pass first time!
51 - 60 Days
