IT Support Options – Emergency Support

emergency it support

Emergency Support

Need assistance now? Emergency Assessment fee for any Server, PC, Laptop or Networking device.

Unforeseen IT problems can have a devastating effect on your business if it’s not dealt with quickly. Something as simple as a failed switch or router can bring your entire companies productivity to a standstill. If an IT emergency happens then you need a company that has the resources to respond, FAST.

LAN Support London can provide emergency IT Support services at breakneck speed wherever you are located in and around London. Our professional IT engineers are here waiting to assist you now, so if you need assistance no matter what your IT related problem then call us now.

Assessment fee will last up to 20 minutes. After this assessment period we will be able to confirm to you, if we can either fix the issue remotely via our help-desk, or if we need to attend site for further assessment or planned fix.

“5 Minutes we could be looking into your issue, for just £45.00 our Emergency Assessment could have you up and running within minutes”

Key Benefits

Immediate Support

Support is typically provided within minutes of payment being made.

No contract required

To use our emergency IT Support service you do not require a contract, however purchasing a block hour support service will save you time and money.

New to LAN Support

You have not used LAN Support before, no problem. Just call us and we will talk you through the process.

Charges

Assessment fee is £45.00 plus VAT followed by £75.00 + VAT for 1 hour of remote assistance or £120.00 + VAT for first hour onsite followed by £85.00 per hour thereafter.

Here's what our customers say about us

Make a great decision - On-boarding with Lan Support couldn't be easier!

Our Process

Our Process

This is a quick guide to understand our sales to support process.

Use the left and right arrows to navigate through these slides.

Call to arrange a consultation

Call to arrange a consultation

Sometimes you may just want a quick comparison quote which is OK. However, we always prefer to do things face-to-face, this is an important business decision after all.

Book a Meeting

Book a Meeting

A free consultation to introduce LAN Support and our services. Typically lasting upto 60 minutes we will discuss your current situation and listen to your needs and requirements.

Our Free Site Survey

Our Free Site Survey

You might not be sure how your current IT infrastructure works. Our free site survey will be a chance to discuss and identify your set up and allow us to provide you a detailed proposal.

Our Proposal

Our Proposal

You will receive a full IT Support and cloud managed services proposal detailing everything you require.

Making the right decision!

Making the right decision!

Take up a reference or two from over 175 businesses currently using our services.

On-Boarding

On-Boarding

From migrating current services like help desk support and Office 365 while adding new services our free on boarding process will keep interruption to a minimum.

Ongoing Account Management

Ongoing Account Management

Providing regular updating services such as customer services, advice, relevant news, training and what’s new, you and all your colleagues will be up to date with the latest in technology.