IT Support Options – Fixed Fee

IT service desk support

Fixed Fee

Every Business needs IT Support, a host of software applications and hardware devices to make their business work better. You want life to be easy for your customers and manageable for the business while having the best technology the company requires to work effectively.

Ever increasing technologies and slicker ways of working can help improve your companies profitability; however these kinds of services can become complex and slightly confusing if not managed and supported correctly and you can easily end up with multiple suppliers providing different parts of your technology needs. This usually means dealing with several different support desks and increased costs.

The complex nature of bringing IT Support and Managed Services together means that the technologies and business process are constantly moving forward. LAN Support offers you a premium selection of Managed Services and Service Desk IT support to you and your team for a Fixed Monthly Cost.

If you are looking for a new IT Support partner where all your employees have unlimited access to our IT Support Service Desk to deal with any technical issue then call LAN today.

Providing your company IT support BOTH remotely and on-site.

“It’s your business, every transaction-every integration has to be supported by your IT infrastructure. Choose a fixed fee bundle of IT Support and Managed Services from LAN Support and enable your team to do more“ “Prices starting from as little as £20.00 per user, per month“

Key Benefits

Pick ‘n’ Mix your IT Services

With over 25 Managed IT Services on offer such as Helpdesk support, On-site support, Anti-Virus, SPAM filtering, off site backup, hosting & Microsoft Office 365 you need to look nowhere else.

Fixed Monthly Cost

No surprises, we agree to a fixed single Monthly fee for all your IT Support and Services.

Looking after your Data with Backup and Server monitoring included (DRBS)

Not having to worry about your data means you can spend more time on your own tasks.

Choose Monthly, Quarterly or Yearly agreements AND Save £s

Whether you are looking for a short term or long term support package we will always give you a great price.

Hassle free and Simple On-Boarding process

Let’s face it, no one likes change but when the time comes we are here to guide you all the way. We will provide you your very own on-boarding account manager who will deal with everything from talking to your current IT Support to migrating any services such as email, remote backups, domain names and so on. So you can sit back and leave the IT to us.

A support package Designed, just for you

Putting your requirements first, no need to pay for tech you're never going to use.

Quick Response and immediate access to ticket information

Fed up with waiting around for a planned response? Our Service Desk delivers a first response immediately and planed response within 30 minutes, how’s that?

Onsite support when you need it….

When something cannot be fixed remotely then pick a package that includes emergency onsite support and get the very best in response times at no additional charge.

FREE Consultation

Let’s talk! Call for a free consultation to determine which services you may require. In London? Then lets meet up and discuss face-to-face about your requirements and how we can help?

30 Day Credit Account

All qualifying clients will receive a free 30 day credit account facility.

Here's what our customers say about us

Make a great decision - On-boarding with Lan Support couldn't be easier!

Our Process

Our Process

This is a quick guide to understand our sales to support process.

Use the left and right arrows to navigate through these slides.

Call to arrange a consultation

Call to arrange a consultation

Sometimes you may just want a quick comparison quote which is OK. However, we always prefer to do things face-to-face, this is an important business decision after all.

Book a Meeting

Book a Meeting

A free consultation to introduce LAN Support and our services. Typically lasting upto 60 minutes we will discuss your current situation and listen to your needs and requirements.

Our Free Site Survey

Our Free Site Survey

You might not be sure how your current IT infrastructure works. Our free site survey will be a chance to discuss and identify your set up and allow us to provide you a detailed proposal.

Our Proposal

Our Proposal

You will receive a full IT Support and cloud managed services proposal detailing everything you require.

Making the right decision!

Making the right decision!

Take up a reference or two from over 175 businesses currently using our services.

On-Boarding

On-Boarding

From migrating current services like help desk support and Office 365 while adding new services our free on boarding process will keep interruption to a minimum.

Ongoing Account Management

Ongoing Account Management

Providing regular updating services such as customer services, advice, relevant news, training and what’s new, you and all your colleagues will be up to date with the latest in technology.