IT Managed Services

IT managed services image

What are IT Managed Services?

Understanding our clients business needs is key to us providing the essential managed services they require with the service they demand. Providing only the best services at the right time for the best value is our goal.

Our unique ‘Turn-on-turn-off’ approach to managed services helps our clients budget on a per employee basis, every month. As your small to medium business expands and retracts you can add the services you require, when you require them and remove them as you need to, making budgets go further.

“Our unique ‘Turn-on-turn-off’ approach to managed services helps our clients budget on a per employee per month basis”.

Our Managed Services Include:

Help Desk Support

LAN Support has been providing ‘off premise’ Help Desk services to small to medium sized companies for over 20 years, in fact if your company has between 3 and 250 employee’s then speak to us about our Managed Help Desk services.

Sentinel AntiVirus

LAN Support’s Sentinel Cloud Anti-Virus solution protects against viruses, spyware, worms, Trojans and more.

Content Filtering

A comprehensive web filter ideally suited to small and medium sized businesses looking for a powerful internet filtering solution that’s installed, managed and highly effective stright from our cloud.

Patch Management

Our patch management system is completely automated and will identify missing patches that need deployment. Our system will; Scan computers periodically to identify missing patches; Identifying and downloading the missing patches from the vendors’ websites; Downloading required patches and creating tasks related to patch deployment.

Desktop Backup

Desktops and laptops are especially vulnerable—hard drive failure, drops, spills, theft or loss—but LAN Supports “set it and forget it” method of backup eliminates the possibility of file loss due to theft, damage, human error, or mechanical malfunction.

Business Continuity

Business Continuity is a must have now. Our solution offering is the only continuity solution designed specifically for small business. Using image-based backup and a hybrid cloud model, delivers enterprise-grade functionality at a small business price.

Managed Wireless

Our Managed Wireless solutions are the very best of breed. As a Cisco certified partner our Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer issues.

IT Manager

Having a close relationship with one of our IT Manager’s offers you ‘peace of mind’ that company interest are first at hand; and the advice you are receiving is mutual, non-biases and independent from your own employees. You can employee one of our IT Manager from a half day per quarter to 3 days a week.

SPAM Filtering

Our managed Spam filtering solution allows you to protect your users and business email from Spam, Viruses and other Malware.

Remote Monitoring

24/7 Network Monitoring. Our Remote Management & Monitoring (RMM) will be designed and setup to automatically create Monitoring Alert tickets to our helpdesk 24 hours a day 7 days a week.

Server Backup

Know that your backup is being attended to via our fully managed service. Triple Encryption For Maximum Protection. 128 bit SSL encryption for a secure end-to-end data transfer.

Office 365 Backup

Eliminating user error and other causes of data loss is unlikely. However, it is possible to minimize its cost and disruption to the organization. Automated backup of Office 365 data with SafeHaven® storage, providing total data protection.

Managed Firewall

Comprehensive Security in a Single Box for the modern small business. Every Meraki Security Appliance supports several features, like a stateful firewall and integrated Sourcefire intrusion prevention (IPS) engine, to secure your networks.

Hosted Servers

Our managed cloud hosting servers comes complete with an impressive 99.99% availability SLA and a comprehensive management and support package.

Here's what our customers say about us

Make a great decision - On-boarding with Lan Support couldn't be easier!

Our Process

Our Process

This is a quick guide to understand our sales to support process.

Use the left and right arrows to navigate through these slides.

Call to arrange a consultation

Call to arrange a consultation

Sometimes you may just want a quick comparison quote which is OK. However, we always prefer to do things face-to-face, this is an important business decision after all.

Book a Meeting

Book a Meeting

A free consultation to introduce LAN Support and our services. Typically lasting upto 60 minutes we will discuss your current situation and listen to your needs and requirements.

Our Free Site Survey

Our Free Site Survey

You might not be sure how your current IT infrastructure works. Our free site survey will be a chance to discuss and identify your set up and allow us to provide you a detailed proposal.

Our Proposal

Our Proposal

You will receive a full IT Support and cloud managed services proposal detailing everything you require.

Making the right decision!

Making the right decision!

Take up a reference or two from over 175 businesses currently using our services.

On-Boarding

On-Boarding

From migrating current services like help desk support and Office 365 while adding new services our free on boarding process will keep interruption to a minimum.

Ongoing Account Management

Ongoing Account Management

Providing regular updating services such as customer services, advice, relevant news, training and what’s new, you and all your colleagues will be up to date with the latest in technology.