You understand the importance of providing your company with some form of IT Support to enable your team to keep working and servicing your Clients.
LAN Support’s Block Hour Service Desk provides a fast, efficent and professional IT Support service to your company, where you control the costs.
Our Service Desk is open to all registered users in your team so they can receive the IT Support they require when they require it. From email issues, printing problems, internet connection issues to major Server issues our Service Desk is here to take and handle all your IT issues.
Every Business needs IT Support and providing your team with access to this service is a cost efficient solution.
This IT Support solution is generally reactive, to make it proactive why not add some Recurring Tickets to your IT Support solution to make it a real rounded support package.
“Provide your business with a Pre-Paid IT Support solution that your users can freely consume by the minute. You control the costs and there is no term or commitment“
Simply choose one of our ‘Block Hour’ bundles; call our team and you're on your way to having access to a great IT Service Desk
Manage your own costs. Looking for IT Support but don’t fancy committing yourself to any term or ongoing monthly costs, then this is for you.
A great way to try our service at a very good price, support can be purchased in 2, 5, 10 or 25 hour blocks, the more hours you purchase the more you save.
All purchased time will remain on your account until you use it up, unlike some competitors.
Optional but practical. Simply let us know if you would like us to top-up your account on reaching a agreed usage level so you never run out of time.
Waiting around for a planned response is a thing of the past. Our Service Desk delivers a first response immediately and planed response within 30 minutes, how’s that?
If a ticket takes us 7 minutes to resolve then that’s what’s deducted from your pool of minutes, plus all tickets are itemised on your account.
Turn on Auto-Top-up (optional). When you reach your last few minutes of prepaid support we will auto-top-up your account prior to running out of support. This aids the speedy resolution of your ticket
One support number to call, one great team to assist you.
Payment taken by Credit card, PAYPAL or Bank transfer. All block hours are paid for in advance for your convenience