Remote Monitoring

remote monitoring

LAN Support understands the importance of your assets and the monitoring of them.

Looking after your devices and applications from the cloud provides your users with a comprehensive and instant monitoring & intelligent alert solution. So when things go wrong we are the first to know.

Our Remote Management & Monitoring (RMM) will be designed and setup to automatically create Monitoring Alert tickets to our helpdesk. Auto creation of tickets 24 hours a day, 365 days a year will be reviewed and actioned as set out in your Service Level Agreement.

Operating on 100% cloud platform, you can rest easy knowing your platform provides complete visibility and control over the devices we manage.

Key Benefits

Cost saving

Saving time and resources are key and RMM saves time by allowing us to monitor and manage the devices remotely. Our RMM solution is fully integrated with our Service Desk platform for increased reporting and problem solving.

Security Alerting

Reporting on threats quickly saves time, data loss and money. Our Endpoint management tools can identify virus, hackers and assist with intrusion prevention.

Very low cost

Based on a per device price model and billed monthly as a subscription so you only pay for what you use and added to your monthly itemised invoice.

Predictive Failure Monitoring

Avoid expensive failures and prolonged downtime with early warning alerts and notifications. From potential software bugs to a downgraded hard disk drive in a server Predictive Failure Monitoring can save thousands.

Less downtime

Keeping your devices and employees working to there full potential with pre-emptive monitoring means less downtime for your team.

Implementation

Implementation is seamless and speed to value is quick; Our Endpoint Management can begin monitoring and managing thousands of devices with just a few hours of setup.

Here's what our customers say about us

Make a great decision - On-boarding with Lan Support couldn't be easier!

Our Process

Our Process

This is a quick guide to understand our sales to support process.

Use the left and right arrows to navigate through these slides.

Call to arrange a consultation

Call to arrange a consultation

Sometimes you may just want a quick comparison quote which is OK. However, we always prefer to do things face-to-face, this is an important business decision after all.

Book a Meeting

Book a Meeting

A free consultation to introduce LAN Support and our services. Typically lasting upto 60 minutes we will discuss your current situation and listen to your needs and requirements.

Our Free Site Survey

Our Free Site Survey

You might not be sure how your current IT infrastructure works. Our free site survey will be a chance to discuss and identify your set up and allow us to provide you a detailed proposal.

Our Proposal

Our Proposal

You will receive a full IT Support and cloud managed services proposal detailing everything you require.

Making the right decision!

Making the right decision!

Take up a reference or two from over 175 businesses currently using our services.

On-Boarding

On-Boarding

From migrating current services like help desk support and Office 365 while adding new services our free on boarding process will keep interruption to a minimum.

Ongoing Account Management

Ongoing Account Management

Providing regular updating services such as customer services, advice, relevant news, training and what’s new, you and all your colleagues will be up to date with the latest in technology.